Your Questions

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Can Navigator book me an evaluation at a treatment center?

Yes, a Navigator Care Specialist will book a same- or next-day evaluation for eligible members. When you call us, we will talk with you about your circumstances, such as where you live, what kind of insurance you have, and what challenges you are facing. From that information, we will work with you on finding a program that is right for you and that fits your everyday life. On the same phone call, the Care Specialist will book a same- or next-day evaluation with the provider and will provide you with clear directions on where to go for your appointment.

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