We don't make referrals. We schedule appointments.
Navigator Healthcare is an independent resource center serving individuals and families whose lives are affected by drug and alcohol use. Our clinical Care Consultants are available 24/7 to provide personalized guidance for rapid access to effective, in-network, evidence-based services and treatment.
Appointments scheduled on your behalf, with motivated clients who are ready for treatment
Increased visibility of your services for Members of Health Plans with which you are contracted
An increase in scheduled appointments for initial intake/evaluation, even when your office or call center is closed
No change to contractual arrangements you have with Health Plans
A scheduling solution tailored to intake workflow and processes
An additional point of entry to your services
Deliver outpatient medication-assisted treatment utilizing FDA-approved medications when clinically appropriate
Meet Navigator's same day or next day availability for an initial appointment
Promote recovery support services
Use evidence-based interventions
Coordinate care addressing physical and mental health conditions and supporting whole person care
Provide long-term, outgoing outpatient care management
What differentiates Navigator Healthcare from other client-facing navigation programs?
Navigator is an extension of the payer scheduling process to increase engagement through appointment access and expedite care within 48 hours. We are not a broker and there are no fees on behalf of the provider for our services. We provide an intervention in enhancing the individual’s readiness for treatment.
What is the return on investment for me?
The return on investment includes additional scheduled appointments, reduction of no shows, higher engagement rate, and reduced customer acquisition costs with no charges for Navigator services.
What is the cost to participate with Navigator Healthcare?
There is no cost to you and no change to contractual arrangements you have with Health Plans.